COMPASS HOUSING SERVICES IS AUSTRALIA’S LEADING COMMUNITY HOUSING PROVIDER.
Established in 1985, Compass Housing Services Company Limited (Compass) is a not-for-profit organisation that aims to alleviate the hardship of housing stress for low to moderate income earning households by providing secure and affordable housing, as well as delivering housing products for disadvantaged people who have difficulties sourcing adequate and affordable housing.
Compass manages social housing in a similar manner to state government provided social housing, with operations regulated by the national performance-based registration system.
CELEBRATING 30 YEARS
Compass is excited to be celebrating 30 years of providing housing to those in need. Our organisation differs greatly from that one founded 30 years ago and we are pleased to have had Dr Tony Gilmour and Helen Karathomas research and author our 30 year commemorative book “Navigating Change”.
As the title of Dr Gilmour’s book suggests, the history of Compass is a story of innovation and overcoming the odds. That a company founded as a tenant collective by a group of idealists and radicals from regional New South Wales would, 30 years later, find itself on the cusp of becoming the largest non-government provider of subsidised housing in the country, is a testament to the ingenuity, courage and dedication of all those who guided its course over that time.
2015 Report Card
|KEY PERFORMANCE INDICATORS||2015||2014||2013|
|Overall satisfaction with the organisation||91%||89%||88%|
|Satisfaction with ways in which Compass involve tenants||88%||90%||89%|
|Satisfaction with ways in which Compass communicate with tenants||88%||87%||87%|
|Total Properties managed as at 30 June||4473||3317||3245|
|Total properties managed under Housing NSW programs||2900||2881||2882|
|Cash at end of year||$8.7M||$23.9M||$11.8 M|
|Net Profit||$180.7M||$21.9M||$4.9 M|
|Net Operating Profit (ex Capital Grants / Contributions)||$3.5M||$8.4M||$4.9 M|
|Retained Profit||$373.2M||$192.4M||$170.5 M|
|Market Rent loss via void/vacancy||$120.00||$78.65||$99.55|
|Number of full time equivalent staff||130.49||85.94||87.47|
|Combined Maintenance expenditure||$6.5M||$5.4M||$6.2 M|
|REPAIRS AND MAINTENANCE COMPLETIONS|
|No service requests raised||21,192.00||15,040.00||14,614.00|
|No service requests completed||20,208.00||14,457.00||17,980.00|
COMPASS’ COMMUNITY HOUSING PORTFOLIO ENCOMPASSES:
- DISABILITY HOUSING
- SUPPORTED HOUSING
- HOMELESSNESS INITIATIVES
- AFFORDABLE HOUSING
- WORKING IN REMOTE COMMUNITIES
Compass is more than just a tenancy manager. We’re dedicated to making sure our tenants have a voice and are actively engaged in their communities.
Compass provides a range of tenant participation and community projects including:
Compass continues to grow with key additions to our asset portfolio. We now offer more services than ever before and engage more tenants.
Net surplus increased to over $17.5 M this year taking our net assets to $188 M. In a year of housing supply crisis Compass added 69 new properties to our portfolio.
Summary Statement of Financial Position
As At 30 June 2015
|ASSETS||2015 $||2014 $|
|Cash and cash equivalents||8,651,889||17,759,553|
|Trade and other receivables||8,853,131||6,543,065|
|Other financial assets||10,941,100||9,821,268|
|Non current assets held for sale||-|
|TOTAL CURRENT ASSETS||29,585,436||34,958,724|
|NON CURRENT ASSETS|
|Other financial assets||125,504||124,141|
|Property, plant and equipment||2,844,786||647,382|
|TOTAL NON CURRENT ASSETS||388,475,811||194,927,512|
|Trade and other payables||3,080,238||2,357,247|
|Short term provisions||972,176||698,755|
|TOTAL CURRENT LIABILITIES||11,718,854||15,364,269|
|NON CURRENT LIABILITIES|
|Long term provisions||133,927||115,500|
|TOTAL NON CURRENT LIABILITIES||33,178,709||22,099,653|